Accessibility Statement
Last updated: 23/06/2026
This document is drafted in a simplified form and in clear and understandable language in accordance with the accessibility principles and requirements established by Directive (EU) 2019/882 and Legislative Decree 27 May 2022, n. 82, with particular reference to the obligation to provide information that is perceivable, usable, understandable, and robust for all users, including people with disabilities.
Pursuant to Article 12 of Legislative Decree 82/2022 and Annex I, sections III and IV, information related to service accessibility must be presented clearly, comprehensibly, and accessibly, also through the use of simple language and a non-complex structure.
The choice of conciseness and simplicity in this document therefore constitutes direct implementation of a regulatory obligation and does not represent a limitation of the available information, which remains fully governed by the relevant technical and legal documentation.
This document has been provided by Accessiway to comply with the European Accessibility Act obligations until the competent National Authority provides the official template.
Each complex paragraph is introduced by an explanation in simpler language.
Introduction
We want everyone, including people with disabilities, to use our service easily. This document explains what we do to make it accessible and comply with laws and standards such as the European Accessibility Act or WCAG.
CSP International Fashion Group is committed to accessibility and inclusivity. We want all our customers, including people with disabilities, to be able to successfully use our service.
This document illustrates the accessibility features of https://www.lepel.it, how we meet the requirements of the European Accessibility Act, EN 301549 standard, WCAG 2.2, ADA, and Sec. 508, and what we are doing to maintain and improve accessibility. This statement applies only to https://www.lepel.it.
We regularly review this information as we improve https://www.lepel.it.
Overview
Service description
This is a B2C e-commerce platform for purchasing underwear and clothing products
How to use https://www.lepel.it
(Accessibility & Operability)
We strive to make https://www.lepel.it easy to use for everyone. Here's an overview of how to navigate and use our service when using assistive technologies or special configurations:
How to use https://www.lepel.it
Users can browse the catalog, add products to the cart, create an account, and complete a purchase. They can also contact customer service.
Accessibility of https://www.lepel.it
Uses standard interaction modes with the operating system and assistive technologies.
If you need further explanations on the use of any part of https://www.lepel.it, please contact our support for personalized assistance. We aim to provide any additional description or explanation needed for the proper functioning of the service.
Accessibility Compliance
(How we meet requirements)
We have evaluated https://www.lepel.it against the requirements of the European Accessibility Act (and its local application where necessary), ADA, WCAG 2.2, Section 508 and it is:
Perceivable
- Content is presented in an order that reflects the logical and semantic structure, allowing assistive technologies to interpret it correctly.
- Instructions provided to understand and operate on content are not based solely on sensory characteristics of components such as shape, color, size, visual location, orientation, or sound.
- Content adapts correctly to screen orientation, maintaining consistent display and functionality.
- Where present, the purpose of input fields that accept specific data is correctly communicated to assistive technologies and is implemented compliantly.
- Information is not conveyed solely through color, or it presents an accessible alternative such as text or symbols.
- Information is presented using text, avoiding non-essential and non-customizable text images.
- Essential components, even in different states, have a color contrast with adjacent elements that meets the minimum 3:1 ratio.
- Changing text spacing, in terms of line height, spaces between paragraphs, letters, or words, does not result in loss of information or content.
Usable
- There are no keyboard traps (it is possible to navigate freely within and outside all components).
- There is no interference with hotkeys made of single letters, numbers, or symbols.
- There are no time limits imposed by the content or, if present, they are user-controllable, adjustable, extendable, or justified by functional or regulatory necessity.
- All moving content, if present, has controls for pause and/or playback control.
- Flashing or intermittent content is not used at levels that could cause epileptic seizures, remaining within safety limits.
- Skiplinks are implemented to allow quick navigation to the main content, improving accessibility and user experience.
- Screens in the service flow have titles that describe their topic or purpose.
- There are multiple ways to identify content within the environment.
- Elements that can receive keyboard navigation focus are always at least partially visible in the viewport.
- All functionalities do not require complex gestures to be used.
- Functionalities do not start immediately upon touch, can be canceled before completion, and do not require holding down to operate.
- For user interface components with labels that include text or text images, the name read by assistive technologies contains the visually presented text.
- All functionalities are usable without relying exclusively on device or user movement.
- All functionalities are usable without necessarily having to be dragged.
- The clickable area of interactive elements is large enough to ensure smooth interaction for users.
Understandable
- The language of each page is appropriately defined and used consistently throughout the service.
- All language parts that require it are programmatically determinable.
- User interface components, when receiving keyboard navigation focus, do not generate unexpected context changes that could disorient the user.
- User interface components, when activated by the user via keyboard or assistive technologies, do not generate unexpected context changes that could disorient the user.
- The navigation mechanisms present are positioned consistently within the entire service flow.
- Repeated interface elements are defined consistently to facilitate their identification.
- In the environment, mechanisms for requesting support or help are consistent.
- When an input error is automatically detected, the erroneous element is identified, and the error is described via text.
- When an input error is identified and suggestions for correcting it are known, such suggestions are provided to the user, except in cases provided for by law.
- We write content in clear and simple language.
Robust
- Standard development technologies interpretable by assistive technologies are used.
- There are no keyboard traps (it is possible to navigate freely within and outside all components).
- There is no interference with hotkeys made of single letters, numbers, or symbols.
- There are no time limits imposed by the content or, if present, they are user-controllable, adjustable, extendable, or justified by functional or regulatory necessity.
- All moving content, if present, has controls for pause and/or playback control.
- Flashing or intermittent content is not used at levels that could cause epileptic seizures, remaining within safety limits.
- Skiplinks are implemented to allow quick navigation to the main content, improving accessibility and user experience.
- Screens in the service flow have titles that describe their topic or purpose.
- There are multiple ways to identify content within the environment.
- Elements that can receive keyboard navigation focus are always at least partially visible in the viewport.
- All functionalities do not require complex gestures to be used.
- Functionalities do not start immediately upon touch, can be canceled before completion, and do not require holding down to operate.
- For user interface components with labels that include text or text images, the name read by assistive technologies contains the visually presented text.
- All functionalities are usable without relying exclusively on device or user movement.
- All functionalities are usable without necessarily having to be dragged.
- The clickable area of interactive elements is large enough to ensure smooth interaction for users.
Understandable
- The language of each page is appropriately defined and used consistently throughout the service.
- All language parts that require it are programmatically determinable.
- User interface components, when receiving keyboard navigation focus, do not generate unexpected context changes that could disorient the user.
- User interface components, when activated by the user via keyboard or assistive technologies, do not generate unexpected context changes that could disorient the user.
- The navigation mechanisms present are positioned consistently within the entire service flow.
- Repeated interface elements are defined consistently to facilitate their identification.
- In the environment, mechanisms for requesting support or help are consistent.
- When an input error is automatically detected, the erroneous element is identified, and the error is described via text.
- When an input error is identified and suggestions for correcting it are known, such suggestions are provided to the user, except in cases provided for by law.
- We write content in clear and simple language.
Robust
- Standard development technologies interpretable by assistive technologies are used.
- Standard development technologies interpretable by assistive technologies are used.
We have tested https://www.lepel.it with the most common assistive technologies in a wide variety of Operating Systems-Browser configurations:
- Screen readers (such as NVDA and JAWS on Windows, VoiceOver on Mac and iOS) to confirm that all interactive elements are correctly announced and can be used.
- We also test screen magnification and high contrast modes.
We aim for compatibility with current versions of leading assistive technologies. Our code follows best practices outlined in WCAG 2.2 and EN 301 549 for robust implementation, meaning it should remain accessible even as technology evolves.
Standards: Based on the above, we apply the latest WCAG 2.2 AA and EN 301 549 criteria to ensure accessibility. Compliance with these standards creates a presumption of conformity with the requirements of the EAA, ADA, and other regulations based on the same technical standards.
Continuous Monitoring and Maintenance
For us, accessibility is not a one-time commitment, but an ongoing process. Here's how we ensure that https://www.lepel.it remains accessible over time:
- Our Accessibility Coordinator, who oversees the accessibility of https://www.lepel.it, can be contacted at this email address compliance@cspinternational.it.
- With the support of AccessiWay, on 23/06/2026, we conducted an external expert-led manual audit to verify our accessibility compliance. We maintain a continuous cycle of testing and improvements, with recurring support to ensure that full audits, including manual testing by professionals using assistive technologies, are conducted at least once a year.
- We use automated testing tools integrated into our development process to quickly identify common accessibility issues (such as missing alt text or form labeling). Every code update goes through these checks.
Feedback and Contact
We welcome your suggestions to make https://www.lepel.it better. If you find problems or have suggestions, please contact us via email, phone, or mail. Please explain the details of the problem so we can help you.
We greatly value input from our users, especially if they inform us that something is not working. If you have difficulty accessing any part of https://www.lepel.it, if you encounter an accessibility issue, or if you have suggestions for improvement, please let us know.
Email: compliance@cspinternational.it
Phone: +3903768101
Company address: via Piubega 5c, Ceresara (MN) Italy
When you contact us, please provide as much detail as possible about the problem (which page or function, what happened, and what assistive technology you are using, if any). We will endeavor to acknowledge your feedback within 15 business days and do our best to resolve the issue quickly or to inform you about the progress.
Application: In the event that you believe your accessibility concerns have not been adequately addressed, you have the right to escalate your complaint. We sincerely hope to resolve any issues with you before it reaches this stage.
Document History: This document was last reviewed and updated on 06/23/2026. We plan to review it at least annually, or whenever significant changes to the service occur.
EN301549 Technical Report
Chapter 5: Generic Requirements
Criteria
Conformance Levels
Notes
5.1 Closed functionality
Header cell no response required
Header cell no response required
5.1.2 General
Header cell no response required
Header cell no response required
5.1.2.1 Closed functionality
See 5.2 to 13
See information 5.2 to 13
5.1.2.2 Assistive Technology
See 5.1.3 to 5.1.6
See information 5.1.3 to 5.1.6
5.1.3 Non-visual access
Header cell no response required
Header cell no response required
5.1.3.1 Audio output of visual information
Not applicable
5.1.3.2 Playback of audio output including speech
Not applicable
5.1.3.3 Correlation of audio output
Not applicable
5.1.3.4 User control of speech output
Not applicable
5.1.3.5 Automatic speech output interruption
Not applicable
5.1.3.6 Speech output for non-text content
Not applicable
5.1.3.7 Speech output for video information
Not applicable
5.1.3.8 Masked input
Not applicable
5.1.3.9 Private access to personal data
Not applicable
5.1.3.10 Uninterrupted audio output
Not applicable
5.1.3.11 Private listening volume
Not applicable
5.1.3.12 Speaker volume
Not applicable
5.1.3.13 Volume restoration
Not applicable
5.1.3.14 Spoken languages
Not applicable
5.1.3.15 Non-visual error identification
Not applicable
5.1.3.16 Receipts, tickets, transactional results
Not applicable
5.1.4 Closed functionality with text enlargement
Not applicable
5.1.5 Visual output for audio information
Not applicable
5.1.6 Operation without keyboard interface
Header cell no response required
Header cell no response required
5.1.6.1 Closed functionality
See 5.1.3.1 to 5.1.3.16
See information 5.1.3.1 to 5.1.3.16
5.1.6.2 Input focus
Not applicable
5.1.7 Speechless access
Not applicable
5.2 Activating accessibility features
Not applicable
5.3 Biometrics
Not applicable
5.4 Retention of accessibility information during
conversion
Not applicable
5.5 Usable parts
Header cell no response required
Header cell no response required
5.5.1 Modes of use
Not applicable
5.5.2 Discernibility of usable parts
Not applicable
5.6 Latching or Toggle Controls
Header cell no response required
Header cell no response required
5.6.1 Tactile or Auditory Status
Not applicable
5.6.2 Visual Status
Not applicable
5.7 Key Repeat
Not applicable
5.8 Double-Strike Acceptance
Not applicable
5.9 Simultaneous User Actions
Not applicable
Chapter 6: ICT with Two-Way Voice Communication
Criteria
Levels of Conformance
Remarks
6.1 Speech Audio Bandwidth
Not applicable
6.2 Real-Time Text (RTT) Functionality
Header cell no response required
Header cell no response required
6.2.1.1 Real-Time Text (RTT) Communication
Not applicable
6.2.1.2 Concurrent Voice and Text
Not applicable
6.2.2.1 Visually Distinct Display
6.2.2.2 Programmatically Determinable Send and Receive Direction
Not applicable
6.2.2.3 Speaker Identification
Not applicable
6.2.2.4 Visual Indicator of Audio with Real-Time Text (RTT)
Not applicable
6.2.3 Interoperability
Not applicable
6.2.4 Real-Time Text (RTT) Responsiveness
Not applicable
6.3 Caller Identification
Not applicable
6.4 Alternatives to Voice-Based Services
Not applicable
6.5 Video Communications
Header cell no response required
Header cell no response required
6.5.1 General (Advisory)
Header cell no response required
Header cell no response required
6.5.2 Resolution
Not applicable
6.5.3 Frame Rate
Not applicable
6.5.4 Synchronization between Audio and Video
Not applicable
6.5.5 Visual Indicator of Audio with Video
Not applicable
6.5.6 Speaker Identification with Video Communication (Sign Language)
Not applicable
6.6 Alternatives to Video-Based Services (Advisory)
Advisory no response required
Advisory no response required
Chapter 7: ICT with Video Functionality
Criteria
Levels of Conformance
Remarks
7.1 Caption Processing Technology
Header cell no response required
Header cell no response required
7.1.1 Caption Playback
Not applicable
7.1.2 Caption Synchronization
Not applicable
7.1.3 Caption Preservation
Not applicable
7.1.4 Caption Characteristics
Not applicable
7.1.5 Spoken Captions
Not applicable
7.2 Audio Description Technology
Header cell no response required
Header cell no response required
7.2.1 Audio description playback
Not applicable
7.2.2 Audio description synchronization
Not applicable
7.2.3 Audio description preservation
Not applicable
7.3 User controls for captions and audio description
Not applicable
Chapter 8: Hardware
Criteria
Conformance Levels
Remarks
8.1.1 General requirements
Header cell no response required
Header cell no response required
8.1.2 Standard connections
Not applicable
8.1.3 Color
Not applicable
8.2 Hardware products with voice output
Header cell no response required
Header cell no response required
8.2.1.1 Voice volume range
Not applicable
8.2.1.2 Incremental volume control
Not applicable
8.2.2.1 Fixed line devices
Not applicable
8.2.2.2 Wireless communication systems
Not applicable
8.3 Fixed ICT
Header cell no response required
Header cell no response required
8.3.2.1 Unobstructed forward approach-high
Not applicable
8.3.2.2 Unobstructed forward approach-low
Not applicable
8.3.2.3.1 Clear floor space
Not applicable
8.3.2.3.2 Obstructed forward approach (< 510 mm)
Not applicable
8.3.2.3.3 Obstructed forward approach (< 635 mm)
Not applicable
8.3.2.4 Width of knee and toe space
Not applicable
8.3.2.5 Toe space
Not applicable
8.3.2.6 Knee space
Not applicable
8.3.3.1 Unobstructed side approach-high
Not applicable
8.3.3.2 Unobstructed side approach-low
Not applicable
8.3.3.3.1 Obstructed side approach (< 255 mm)
Not applicable
8.3.3.3.2 Obstructed side approach (< 610 mm)
Not applicable
8.3.4.1 Change in level
Not applicable
8.3.4.2 Clear floor or ground space
Not applicable
8.3.4.3.2 Forward reach
Not applicable
8.3.4.3.3 Side reach
Not applicable
8.3.5 Visibility
Not applicable
8.3.6 Installation instructions
Not applicable
8.4 Mechanically operable parts
Header cell no response required
Header cell no response required
8.4.1 Numeric keys
Not applicable
8.4.2.1 Operating methods of mechanical parts
Not applicable
8.4.2.2 Operating force of mechanical parts
Not applicable
8.4.3 Keys, tickets and fare cards
Not applicable
8.5 Tactile indication of voice mode
Not applicable
Chapter 9: Web (also applies to 10, 11 and 12)
Corresponding to WCAG 2.2 Level A
Criteria
Compliance levels
Notes
1.1.1 Non-text content
Partially supported
Non-text content shown to the user is present and does not have an equivalent text alternative.
1.2.1 Audio-only and Video-only (Prerecorded)
Supported
1.2.2 Captions (Prerecorded)
Supported
1.2.3 Audio Description or Media Alternative (Prerecorded)
Supported
1.3.1 Info and Relationships
Partially supported
In some cases, information, structure or relationships conveyed by page presentation cannot be programmatically determined (or are not available via text);
1.3.2 Meaningful Sequence
Supported
1.3.3 Sensory Characteristics
Supported
1.4.1 Use of Color
Supported
1.4.2 Audio Control
Supported
2.1.1 Keyboard
Partially supported
Some functions cannot be used via keyboard (or similar input interface);
2.1.2 No Keyboard Trap
Supported
2.1.4 Character Key Shortcuts
Supported
2.2.1 Timing Adjustable
Supported
2.2.2 Pause, Stop, Hide
Supported
2.3.1 Three Flashes or Below Threshold
Supported
2.4.1 Bypass Blocks
Supported
2.4.2 Page Titled
Supported
2.4.3 Focus Order
Partially supported
In some sections that can be navigated sequentially and where the navigation sequence affects their meaning and functionality, some objects that could receive focus do not receive it in an order that maintains their meaning and operability;
2.4.4 Link Purpose (In Context)
Partially supported
The purpose of some links cannot be determined from the link text or from the link text together with adjacent content;
2.5.1 Pointer Gestures
Supported
2.5.2 Pointer Cancellation
Supported
2.5.3 Label in Name
Supported
2.5.4 Motion Actuation
Supported
3.1.1 Language of Page
Supported
3.2.1 On Focus
Supported
3.2.2 On Input
Supported
3.2.6 Consistent Help
Supported
3.3.1 Error Identification
Supported
3.3.2 Labels or Instructions
Partially supported
In some cases, labels or instructions are not provided when the content requires user input;
3.3.7 Redundant Entry
Supported
4.1.1 Parsing
Supported
4.1.2 Name, Role, Value
Partially supported
In some cases, user interface components (including: form elements, links and script-generated components...), name, role, states, properties and values are incorrect or not set, or the user and their assistive technologies are not notified when they change;
Corresponds to WCAG 2.2 Level AA
Criteria
Conformance Levels
Notes
1.2.5 Audio Description (Prerecorded)
Supported
1.3.4 Orientation
Supported
1.3.5 Identify Input Purpose
Supported
1.4.3 Contrast (Minimum)
Partially Supported
The visual presentation of text and images of text does not always have the required minimum contrast ratio, with the exception of cases provided by regulations (e.g. logos);
1.4.4 Resize Text
Partially Supported
Some text, with the exception of captions and images of text, cannot be resized up to 200 percent without the use of assistive technologies and without losing content or functionality;
1.4.5 Images of Text
Supported
1.4.10 Reflow
Partially Supported
Content that does not require a two-dimensional layout (such as data tables or maps) does not reflow when the displayed size changes from the user agent;
1.4.11 Non-text Contrast
Supported
1.4.12 Text Spacing
Supported
1.4.13 Content on Hover or Focus
Partially Supported
In some cases, when hover or keyboard focus makes content visible and hidden, there is no mechanism to dismiss the additional content without moving the mouse pointer or keyboard focus, the pointer cannot be moved over additional content without it disappearing, or the additional content does not remain visible until the hover or focus event is removed, the user dismisses it, or its information is no longer valid, with some exceptions;
2.4.5 Multiple Ways
Supported
2.4.6 Headings and Labels
Partially Supported
Headings and/or labels do not sufficiently clarify content or functionality;
2.4.7 Focus Visible
Partially Supported
On some interactive elements, the focus indicator is not visible;
2.4.11 Focus Not Obscured (Minimum)
Supported
2.5.7 Dragging Movements
Supported
2.5.8 Target Size (Minimum)
Supported
3.1.2 Language of Parts
Supported
3.2.3 Consistent Navigation
Supported
3.2.4 Consistent Identification
Supported
3.3.3 Error Suggestion
Supported
3.3.4 Error Prevention (Legal, Financial, Data)
Supported
3.3.8 Accessible Authentication (Minimum)
Supported
4.1.3 Status Messages
Partially Supported
In some cases, status messages are not presented to the user in a way that assistive technologies can interpret them without having to move the focus;
Chapter 10: Non-Web Documents
Criteria
Conformance Levels
Notes
10.0 General (Informative)
Header cell no response required
Header cell no response required
From 10.1.1.1 to 10.4.1.3
See WCAG 2.2 section
See information in WCAG 2.2 section
10.5 Captions Positioning
Not applicable
10.6 Audio Description Timing
Not applicable
Chapter 11: Software
Criteria
Conformance Levels
Notes
11.0 General (Informative)
Header cell no response required
Header cell no response required
From 11.1.1.1 to 11.4.1.3
See WCAG 2.2 Section
See information in WCAG 2.2 Section
11.5 Interoperability with Assistive Technology
Header cell no response required
Header cell no response required
11.5.1 Closed Functionality
Header cell no response required
Header cell no response required
11.5.2 Accessibility Services
Header cell no response required
Header cell no response required
11.5.2.1 Platform Accessibility Service Support for Software Providing
a User Interface
See 11.5.2.5 to 11.5.2.17
See information from 11.5.2.5 to 11.5.2.17
11.5.2.2 Platform Accessibility Service Support for Assistive Technologies
See 11.5.2.5 to 11.5.2.17
See information from 11.5.2.5 to 11.5.2.17
11.5.2.3 Use of Accessibility Services
See 11.5.2.5 to 11.5.2.17
See information from 11.5.2.5 to 11.5.2.17
11.5.2.4 Assistive Technology
Not Applicable
11.5.2.5 Object Information
Not Applicable
1.5.2.6 Row, Column and Headings
Not Applicable
11.5.2.7 Values
Not Applicable
11.5.2.8 Label Relationships
Not Applicable
11.5.2.9 Parent-Child Relationships
Not Applicable
11.5.2.10 Text
Not Applicable
11.5.2.11 List of Available Actions
Not Applicable
11.5.2.12 Performing Available Actions
Not Applicable
11.5.2.13 Tracking Focus and Selection Attributes
Not Applicable
11.5.2.14 Modifying Focus and Selection Attributes
Not Applicable
11.5.2.15 Notification of Changes
Not Applicable
11.5.2.16 Changes of States and Properties
Not Applicable
11.5.2.17 Changes of Values and Text
Not Applicable
11.6 Documentation of Accessibility Usage
Header cell no response required
Header cell no response required
11.6.1 User Control of Accessibility Features
Not Applicable
11.6.2 No Disruption of Accessibility Features
Not Applicable
11.7 User Preferences
Not Applicable
11.8 Development Tools
Header cell no response required
Header cell no response required
11.8.1 Content Technology
Header cell no response required
Header cell no response required
11.8.2 Accessible Content Creation
See WCAG 2.2 Section
(If the software is not a development tool, enter “Not applicable”)
See information in WCAG 2.2 Section
11.8.3 Preservation of Accessibility Information in Transformations
Not Applicable
11.8.4 Repair Suggestions
Not Applicable
11.8.5 Templates
Not Applicable
Chapter 12: Documentation and Support Services
Criteria
Conformance Levels
Remarks
12.1 Product Documentation
Header cell no response required
Header cell no response required
12.1.1 Accessibility and Compatibility Features
Not Applicable
12.1.2 Accessible Documentation
See WCAG 2.2 Section
See information in WCAG 2.2 Section
12.2 Support Services
Header cell no response required
Header cell no response required
12.2.2 Information on accessibility and compatibility features
Not Applicable
12.2.3 Effective communication
Not Applicable
12.2.4 Accessible documentation
See WCAG 2.2 section
See information in WCAG 2.2 section
Chapter 13: ICT that provides relay or emergency service access
Criteria
Conformance Levels
Notes
13.1 Relay services requirements
Header cell no response required
Header cell no response required
13.1.2 Text relay services
Not Applicable
13.1.3 Sign relay services
Not Applicable
13.1.4 Lip-reading relay services
Not Applicable
13.1.5 Captioned telephony services
Not Applicable
13.1.6 Speech-to-speech relay services
Not Applicable
13.2 Access to relay services
Not Applicable
13.3 Access to emergency services
Not Applicable
WEB Accessibility
| Criteria | Conformance Levels | Notes |
|---|---|---|
| 5.1 Closed functionality | Header cell no response required | Header cell no response required |
| 5.1.2 General | Header cell no response required | Header cell no response required |
| 5.1.2.1 Closed functionality | See 5.2 to 13 | See information 5.2 to 13 |
| 5.1.2.2 Assistive Technology | See 5.1.3 to 5.1.6 | See information 5.1.3 to 5.1.6 |
| 5.1.3 Non-visual access | Header cell no response required | Header cell no response required |
| 5.1.3.1 Audio output of visual information | Not applicable | |
| 5.1.3.2 Playback of audio output including speech | Not applicable | |
| 5.1.3.3 Correlation of audio output | Not applicable | |
| 5.1.3.4 User control of speech output | Not applicable | |
| 5.1.3.5 Automatic speech output interruption | Not applicable | |
| 5.1.3.6 Speech output for non-text content | Not applicable | |
| 5.1.3.7 Speech output for video information | Not applicable | |
| 5.1.3.8 Masked input | Not applicable | |
| 5.1.3.9 Private access to personal data | Not applicable | |
| 5.1.3.10 Uninterrupted audio output | Not applicable | |
| 5.1.3.11 Private listening volume | Not applicable | |
| 5.1.3.12 Speaker volume | Not applicable | |
| 5.1.3.13 Volume restoration | Not applicable | |
| 5.1.3.14 Spoken languages | Not applicable | |
| 5.1.3.15 Non-visual error identification | Not applicable | |
| 5.1.3.16 Receipts, tickets, transactional results | Not applicable | |
| 5.1.4 Closed functionality with text enlargement | Not applicable | |
| 5.1.5 Visual output for audio information | Not applicable | |
| 5.1.6 Operation without keyboard interface | Header cell no response required | Header cell no response required |
| 5.1.6.1 Closed functionality | See 5.1.3.1 to 5.1.3.16 | See information 5.1.3.1 to 5.1.3.16 |
| 5.1.6.2 Input focus | Not applicable | |
| 5.1.7 Speechless access | Not applicable | |
| 5.2 Activating accessibility features | Not applicable | |
| 5.3 Biometrics | Not applicable | |
| 5.4 Retention of accessibility information during conversion |
Not applicable | |
| 5.5 Usable parts | Header cell no response required | Header cell no response required |
| 5.5.1 Modes of use | Not applicable | |
| 5.5.2 Discernibility of usable parts | Not applicable | |
| 5.6 Latching or Toggle Controls | Header cell no response required | Header cell no response required |
| 5.6.1 Tactile or Auditory Status | Not applicable | |
| 5.6.2 Visual Status | Not applicable | |
| 5.7 Key Repeat | Not applicable | |
| 5.8 Double-Strike Acceptance | Not applicable | |
| 5.9 Simultaneous User Actions | Not applicable |
Chapter 6: ICT with Two-Way Voice Communication
Criteria
Levels of Conformance
Remarks
6.1 Speech Audio Bandwidth
Not applicable
6.2 Real-Time Text (RTT) Functionality
Header cell no response required
Header cell no response required
6.2.1.1 Real-Time Text (RTT) Communication
Not applicable
6.2.1.2 Concurrent Voice and Text
Not applicable
6.2.2.1 Visually Distinct Display
6.2.2.2 Programmatically Determinable Send and Receive Direction
Not applicable
6.2.2.3 Speaker Identification
Not applicable
6.2.2.4 Visual Indicator of Audio with Real-Time Text (RTT)
Not applicable
6.2.3 Interoperability
Not applicable
6.2.4 Real-Time Text (RTT) Responsiveness
Not applicable
6.3 Caller Identification
Not applicable
6.4 Alternatives to Voice-Based Services
Not applicable
6.5 Video Communications
Header cell no response required
Header cell no response required
6.5.1 General (Advisory)
Header cell no response required
Header cell no response required
6.5.2 Resolution
Not applicable
6.5.3 Frame Rate
Not applicable
6.5.4 Synchronization between Audio and Video
Not applicable
6.5.5 Visual Indicator of Audio with Video
Not applicable
6.5.6 Speaker Identification with Video Communication (Sign Language)
Not applicable
6.6 Alternatives to Video-Based Services (Advisory)
Advisory no response required
Advisory no response required
Chapter 7: ICT with Video Functionality
Criteria
Levels of Conformance
Remarks
7.1 Caption Processing Technology
Header cell no response required
Header cell no response required
7.1.1 Caption Playback
Not applicable
7.1.2 Caption Synchronization
Not applicable
7.1.3 Caption Preservation
Not applicable
7.1.4 Caption Characteristics
Not applicable
7.1.5 Spoken Captions
Not applicable
7.2 Audio Description Technology
Header cell no response required
Header cell no response required
7.2.1 Audio description playback
Not applicable
7.2.2 Audio description synchronization
Not applicable
7.2.3 Audio description preservation
Not applicable
7.3 User controls for captions and audio description
Not applicable
Chapter 8: Hardware
Criteria
Conformance Levels
Remarks
8.1.1 General requirements
Header cell no response required
Header cell no response required
8.1.2 Standard connections
Not applicable
8.1.3 Color
Not applicable
8.2 Hardware products with voice output
Header cell no response required
Header cell no response required
8.2.1.1 Voice volume range
Not applicable
8.2.1.2 Incremental volume control
Not applicable
8.2.2.1 Fixed line devices
Not applicable
8.2.2.2 Wireless communication systems
Not applicable
8.3 Fixed ICT
Header cell no response required
Header cell no response required
8.3.2.1 Unobstructed forward approach-high
Not applicable
8.3.2.2 Unobstructed forward approach-low
Not applicable
8.3.2.3.1 Clear floor space
Not applicable
8.3.2.3.2 Obstructed forward approach (< 510 mm)
Not applicable
8.3.2.3.3 Obstructed forward approach (< 635 mm)
Not applicable
8.3.2.4 Width of knee and toe space
Not applicable
8.3.2.5 Toe space
Not applicable
8.3.2.6 Knee space
Not applicable
8.3.3.1 Unobstructed side approach-high
Not applicable
8.3.3.2 Unobstructed side approach-low
Not applicable
8.3.3.3.1 Obstructed side approach (< 255 mm)
Not applicable
8.3.3.3.2 Obstructed side approach (< 610 mm)
Not applicable
8.3.4.1 Change in level
Not applicable
8.3.4.2 Clear floor or ground space
Not applicable
8.3.4.3.2 Forward reach
Not applicable
8.3.4.3.3 Side reach
Not applicable
8.3.5 Visibility
Not applicable
8.3.6 Installation instructions
Not applicable
8.4 Mechanically operable parts
Header cell no response required
Header cell no response required
8.4.1 Numeric keys
Not applicable
8.4.2.1 Operating methods of mechanical parts
Not applicable
8.4.2.2 Operating force of mechanical parts
Not applicable
8.4.3 Keys, tickets and fare cards
Not applicable
8.5 Tactile indication of voice mode
Not applicable
Chapter 9: Web (also applies to 10, 11 and 12)
Corresponding to WCAG 2.2 Level A
Criteria
Compliance levels
Notes
1.1.1 Non-text content
Partially supported
Non-text content shown to the user is present and does not have an equivalent text alternative.
1.2.1 Audio-only and Video-only (Prerecorded)
Supported
1.2.2 Captions (Prerecorded)
Supported
1.2.3 Audio Description or Media Alternative (Prerecorded)
Supported
1.3.1 Info and Relationships
Partially supported
In some cases, information, structure or relationships conveyed by page presentation cannot be programmatically determined (or are not available via text);
1.3.2 Meaningful Sequence
Supported
1.3.3 Sensory Characteristics
Supported
1.4.1 Use of Color
Supported
1.4.2 Audio Control
Supported
2.1.1 Keyboard
Partially supported
Some functions cannot be used via keyboard (or similar input interface);
2.1.2 No Keyboard Trap
Supported
2.1.4 Character Key Shortcuts
Supported
2.2.1 Timing Adjustable
Supported
2.2.2 Pause, Stop, Hide
Supported
2.3.1 Three Flashes or Below Threshold
Supported
2.4.1 Bypass Blocks
Supported
2.4.2 Page Titled
Supported
2.4.3 Focus Order
Partially supported
In some sections that can be navigated sequentially and where the navigation sequence affects their meaning and functionality, some objects that could receive focus do not receive it in an order that maintains their meaning and operability;
2.4.4 Link Purpose (In Context)
Partially supported
The purpose of some links cannot be determined from the link text or from the link text together with adjacent content;
2.5.1 Pointer Gestures
Supported
2.5.2 Pointer Cancellation
Supported
2.5.3 Label in Name
Supported
2.5.4 Motion Actuation
Supported
3.1.1 Language of Page
Supported
3.2.1 On Focus
Supported
3.2.2 On Input
Supported
3.2.6 Consistent Help
Supported
3.3.1 Error Identification
Supported
3.3.2 Labels or Instructions
Partially supported
In some cases, labels or instructions are not provided when the content requires user input;
3.3.7 Redundant Entry
Supported
4.1.1 Parsing
Supported
4.1.2 Name, Role, Value
Partially supported
In some cases, user interface components (including: form elements, links and script-generated components...), name, role, states, properties and values are incorrect or not set, or the user and their assistive technologies are not notified when they change;
Corresponds to WCAG 2.2 Level AA
Criteria
Conformance Levels
Notes
1.2.5 Audio Description (Prerecorded)
Supported
1.3.4 Orientation
Supported
1.3.5 Identify Input Purpose
Supported
1.4.3 Contrast (Minimum)
Partially Supported
The visual presentation of text and images of text does not always have the required minimum contrast ratio, with the exception of cases provided by regulations (e.g. logos);
1.4.4 Resize Text
Partially Supported
Some text, with the exception of captions and images of text, cannot be resized up to 200 percent without the use of assistive technologies and without losing content or functionality;
1.4.5 Images of Text
Supported
1.4.10 Reflow
Partially Supported
Content that does not require a two-dimensional layout (such as data tables or maps) does not reflow when the displayed size changes from the user agent;
1.4.11 Non-text Contrast
Supported
1.4.12 Text Spacing
Supported
1.4.13 Content on Hover or Focus
Partially Supported
In some cases, when hover or keyboard focus makes content visible and hidden, there is no mechanism to dismiss the additional content without moving the mouse pointer or keyboard focus, the pointer cannot be moved over additional content without it disappearing, or the additional content does not remain visible until the hover or focus event is removed, the user dismisses it, or its information is no longer valid, with some exceptions;
2.4.5 Multiple Ways
Supported
2.4.6 Headings and Labels
Partially Supported
Headings and/or labels do not sufficiently clarify content or functionality;
2.4.7 Focus Visible
Partially Supported
On some interactive elements, the focus indicator is not visible;
2.4.11 Focus Not Obscured (Minimum)
Supported
2.5.7 Dragging Movements
Supported
2.5.8 Target Size (Minimum)
Supported
3.1.2 Language of Parts
Supported
3.2.3 Consistent Navigation
Supported
3.2.4 Consistent Identification
Supported
3.3.3 Error Suggestion
Supported
3.3.4 Error Prevention (Legal, Financial, Data)
Supported
3.3.8 Accessible Authentication (Minimum)
Supported
4.1.3 Status Messages
Partially Supported
In some cases, status messages are not presented to the user in a way that assistive technologies can interpret them without having to move the focus;
Chapter 10: Non-Web Documents
Criteria
Conformance Levels
Notes
10.0 General (Informative)
Header cell no response required
Header cell no response required
From 10.1.1.1 to 10.4.1.3
See WCAG 2.2 section
See information in WCAG 2.2 section
10.5 Captions Positioning
Not applicable
10.6 Audio Description Timing
Not applicable
Chapter 11: Software
Criteria
Conformance Levels
Notes
11.0 General (Informative)
Header cell no response required
Header cell no response required
From 11.1.1.1 to 11.4.1.3
See WCAG 2.2 Section
See information in WCAG 2.2 Section
11.5 Interoperability with Assistive Technology
Header cell no response required
Header cell no response required
11.5.1 Closed Functionality
Header cell no response required
Header cell no response required
11.5.2 Accessibility Services
Header cell no response required
Header cell no response required
11.5.2.1 Platform Accessibility Service Support for Software Providing
a User Interface
See 11.5.2.5 to 11.5.2.17
See information from 11.5.2.5 to 11.5.2.17
11.5.2.2 Platform Accessibility Service Support for Assistive Technologies
See 11.5.2.5 to 11.5.2.17
See information from 11.5.2.5 to 11.5.2.17
11.5.2.3 Use of Accessibility Services
See 11.5.2.5 to 11.5.2.17
See information from 11.5.2.5 to 11.5.2.17
11.5.2.4 Assistive Technology
Not Applicable
11.5.2.5 Object Information
Not Applicable
1.5.2.6 Row, Column and Headings
Not Applicable
11.5.2.7 Values
Not Applicable
11.5.2.8 Label Relationships
Not Applicable
11.5.2.9 Parent-Child Relationships
Not Applicable
11.5.2.10 Text
Not Applicable
11.5.2.11 List of Available Actions
Not Applicable
11.5.2.12 Performing Available Actions
Not Applicable
11.5.2.13 Tracking Focus and Selection Attributes
Not Applicable
11.5.2.14 Modifying Focus and Selection Attributes
Not Applicable
11.5.2.15 Notification of Changes
Not Applicable
11.5.2.16 Changes of States and Properties
Not Applicable
11.5.2.17 Changes of Values and Text
Not Applicable
11.6 Documentation of Accessibility Usage
Header cell no response required
Header cell no response required
11.6.1 User Control of Accessibility Features
Not Applicable
11.6.2 No Disruption of Accessibility Features
Not Applicable
11.7 User Preferences
Not Applicable
11.8 Development Tools
Header cell no response required
Header cell no response required
11.8.1 Content Technology
Header cell no response required
Header cell no response required
11.8.2 Accessible Content Creation
See WCAG 2.2 Section
(If the software is not a development tool, enter “Not applicable”)
See information in WCAG 2.2 Section
11.8.3 Preservation of Accessibility Information in Transformations
Not Applicable
11.8.4 Repair Suggestions
Not Applicable
11.8.5 Templates
Not Applicable
Chapter 12: Documentation and Support Services
Criteria
Conformance Levels
Remarks
12.1 Product Documentation
Header cell no response required
Header cell no response required
12.1.1 Accessibility and Compatibility Features
Not Applicable
12.1.2 Accessible Documentation
See WCAG 2.2 Section
See information in WCAG 2.2 Section
12.2 Support Services
Header cell no response required
Header cell no response required
12.2.2 Information on accessibility and compatibility features
Not Applicable
12.2.3 Effective communication
Not Applicable
12.2.4 Accessible documentation
See WCAG 2.2 section
See information in WCAG 2.2 section
Chapter 13: ICT that provides relay or emergency service access
Criteria
Conformance Levels
Notes
13.1 Relay services requirements
Header cell no response required
Header cell no response required
13.1.2 Text relay services
Not Applicable
13.1.3 Sign relay services
Not Applicable
13.1.4 Lip-reading relay services
Not Applicable
13.1.5 Captioned telephony services
Not Applicable
13.1.6 Speech-to-speech relay services
Not Applicable
13.2 Access to relay services
Not Applicable
13.3 Access to emergency services
Not Applicable
WEB Accessibility
| Criteria | Levels of Conformance | Remarks |
|---|---|---|
| 6.1 Speech Audio Bandwidth | Not applicable | |
| 6.2 Real-Time Text (RTT) Functionality | Header cell no response required | Header cell no response required |
| 6.2.1.1 Real-Time Text (RTT) Communication | Not applicable | |
| 6.2.1.2 Concurrent Voice and Text | Not applicable | |
| 6.2.2.1 Visually Distinct Display | ||
| 6.2.2.2 Programmatically Determinable Send and Receive Direction | Not applicable | |
| 6.2.2.3 Speaker Identification | Not applicable | |
| 6.2.2.4 Visual Indicator of Audio with Real-Time Text (RTT) | Not applicable | |
| 6.2.3 Interoperability | Not applicable | |
| 6.2.4 Real-Time Text (RTT) Responsiveness | Not applicable | |
| 6.3 Caller Identification | Not applicable | |
| 6.4 Alternatives to Voice-Based Services | Not applicable | |
| 6.5 Video Communications | Header cell no response required | Header cell no response required |
| 6.5.1 General (Advisory) | Header cell no response required | Header cell no response required |
| 6.5.2 Resolution | Not applicable | |
| 6.5.3 Frame Rate | Not applicable | |
| 6.5.4 Synchronization between Audio and Video | Not applicable | |
| 6.5.5 Visual Indicator of Audio with Video | Not applicable | |
| 6.5.6 Speaker Identification with Video Communication (Sign Language) | Not applicable | |
| 6.6 Alternatives to Video-Based Services (Advisory) | Advisory no response required | Advisory no response required |
| Criteria | Levels of Conformance | Remarks |
|---|---|---|
| 7.1 Caption Processing Technology | Header cell no response required | Header cell no response required |
| 7.1.1 Caption Playback | Not applicable | |
| 7.1.2 Caption Synchronization | Not applicable | |
| 7.1.3 Caption Preservation | Not applicable | |
| 7.1.4 Caption Characteristics | Not applicable | |
| 7.1.5 Spoken Captions | Not applicable | |
| 7.2 Audio Description Technology | Header cell no response required | Header cell no response required |
| 7.2.1 Audio description playback | Not applicable | |
| 7.2.2 Audio description synchronization | Not applicable | |
| 7.2.3 Audio description preservation | Not applicable | |
| 7.3 User controls for captions and audio description | Not applicable |
Chapter 8: Hardware
Criteria
Conformance Levels
Remarks
8.1.1 General requirements
Header cell no response required
Header cell no response required
8.1.2 Standard connections
Not applicable
8.1.3 Color
Not applicable
8.2 Hardware products with voice output
Header cell no response required
Header cell no response required
8.2.1.1 Voice volume range
Not applicable
8.2.1.2 Incremental volume control
Not applicable
8.2.2.1 Fixed line devices
Not applicable
8.2.2.2 Wireless communication systems
Not applicable
8.3 Fixed ICT
Header cell no response required
Header cell no response required
8.3.2.1 Unobstructed forward approach-high
Not applicable
8.3.2.2 Unobstructed forward approach-low
Not applicable
8.3.2.3.1 Clear floor space
Not applicable
8.3.2.3.2 Obstructed forward approach (< 510 mm)
Not applicable
8.3.2.3.3 Obstructed forward approach (< 635 mm)
Not applicable
8.3.2.4 Width of knee and toe space
Not applicable
8.3.2.5 Toe space
Not applicable
8.3.2.6 Knee space
Not applicable
8.3.3.1 Unobstructed side approach-high
Not applicable
8.3.3.2 Unobstructed side approach-low
Not applicable
8.3.3.3.1 Obstructed side approach (< 255 mm)
Not applicable
8.3.3.3.2 Obstructed side approach (< 610 mm)
Not applicable
8.3.4.1 Change in level
Not applicable
8.3.4.2 Clear floor or ground space
Not applicable
8.3.4.3.2 Forward reach
Not applicable
8.3.4.3.3 Side reach
Not applicable
8.3.5 Visibility
Not applicable
8.3.6 Installation instructions
Not applicable
8.4 Mechanically operable parts
Header cell no response required
Header cell no response required
8.4.1 Numeric keys
Not applicable
8.4.2.1 Operating methods of mechanical parts
Not applicable
8.4.2.2 Operating force of mechanical parts
Not applicable
8.4.3 Keys, tickets and fare cards
Not applicable
8.5 Tactile indication of voice mode
Not applicable
Chapter 9: Web (also applies to 10, 11 and 12)
Corresponding to WCAG 2.2 Level A
Criteria
Compliance levels
Notes
1.1.1 Non-text content
Partially supported
Non-text content shown to the user is present and does not have an equivalent text alternative.
1.2.1 Audio-only and Video-only (Prerecorded)
Supported
1.2.2 Captions (Prerecorded)
Supported
1.2.3 Audio Description or Media Alternative (Prerecorded)
Supported
1.3.1 Info and Relationships
Partially supported
In some cases, information, structure or relationships conveyed by page presentation cannot be programmatically determined (or are not available via text);
1.3.2 Meaningful Sequence
Supported
1.3.3 Sensory Characteristics
Supported
1.4.1 Use of Color
Supported
1.4.2 Audio Control
Supported
2.1.1 Keyboard
Partially supported
Some functions cannot be used via keyboard (or similar input interface);
2.1.2 No Keyboard Trap
Supported
2.1.4 Character Key Shortcuts
Supported
2.2.1 Timing Adjustable
Supported
2.2.2 Pause, Stop, Hide
Supported
2.3.1 Three Flashes or Below Threshold
Supported
2.4.1 Bypass Blocks
Supported
2.4.2 Page Titled
Supported
2.4.3 Focus Order
Partially supported
In some sections that can be navigated sequentially and where the navigation sequence affects their meaning and functionality, some objects that could receive focus do not receive it in an order that maintains their meaning and operability;
2.4.4 Link Purpose (In Context)
Partially supported
The purpose of some links cannot be determined from the link text or from the link text together with adjacent content;
2.5.1 Pointer Gestures
Supported
2.5.2 Pointer Cancellation
Supported
2.5.3 Label in Name
Supported
2.5.4 Motion Actuation
Supported
3.1.1 Language of Page
Supported
3.2.1 On Focus
Supported
3.2.2 On Input
Supported
3.2.6 Consistent Help
Supported
3.3.1 Error Identification
Supported
3.3.2 Labels or Instructions
Partially supported
In some cases, labels or instructions are not provided when the content requires user input;
3.3.7 Redundant Entry
Supported
4.1.1 Parsing
Supported
4.1.2 Name, Role, Value
Partially supported
In some cases, user interface components (including: form elements, links and script-generated components...), name, role, states, properties and values are incorrect or not set, or the user and their assistive technologies are not notified when they change;
Corresponds to WCAG 2.2 Level AA
Criteria
Conformance Levels
Notes
1.2.5 Audio Description (Prerecorded)
Supported
1.3.4 Orientation
Supported
1.3.5 Identify Input Purpose
Supported
1.4.3 Contrast (Minimum)
Partially Supported
The visual presentation of text and images of text does not always have the required minimum contrast ratio, with the exception of cases provided by regulations (e.g. logos);
1.4.4 Resize Text
Partially Supported
Some text, with the exception of captions and images of text, cannot be resized up to 200 percent without the use of assistive technologies and without losing content or functionality;
1.4.5 Images of Text
Supported
1.4.10 Reflow
Partially Supported
Content that does not require a two-dimensional layout (such as data tables or maps) does not reflow when the displayed size changes from the user agent;
1.4.11 Non-text Contrast
Supported
1.4.12 Text Spacing
Supported
1.4.13 Content on Hover or Focus
Partially Supported
In some cases, when hover or keyboard focus makes content visible and hidden, there is no mechanism to dismiss the additional content without moving the mouse pointer or keyboard focus, the pointer cannot be moved over additional content without it disappearing, or the additional content does not remain visible until the hover or focus event is removed, the user dismisses it, or its information is no longer valid, with some exceptions;
2.4.5 Multiple Ways
Supported
2.4.6 Headings and Labels
Partially Supported
Headings and/or labels do not sufficiently clarify content or functionality;
2.4.7 Focus Visible
Partially Supported
On some interactive elements, the focus indicator is not visible;
2.4.11 Focus Not Obscured (Minimum)
Supported
2.5.7 Dragging Movements
Supported
2.5.8 Target Size (Minimum)
Supported
3.1.2 Language of Parts
Supported
3.2.3 Consistent Navigation
Supported
3.2.4 Consistent Identification
Supported
3.3.3 Error Suggestion
Supported
3.3.4 Error Prevention (Legal, Financial, Data)
Supported
3.3.8 Accessible Authentication (Minimum)
Supported
4.1.3 Status Messages
Partially Supported
In some cases, status messages are not presented to the user in a way that assistive technologies can interpret them without having to move the focus;
Chapter 10: Non-Web Documents
Criteria
Conformance Levels
Notes
10.0 General (Informative)
Header cell no response required
Header cell no response required
From 10.1.1.1 to 10.4.1.3
See WCAG 2.2 section
See information in WCAG 2.2 section
10.5 Captions Positioning
Not applicable
10.6 Audio Description Timing
Not applicable
Chapter 11: Software
Criteria
Conformance Levels
Notes
11.0 General (Informative)
Header cell no response required
Header cell no response required
From 11.1.1.1 to 11.4.1.3
See WCAG 2.2 Section
See information in WCAG 2.2 Section
11.5 Interoperability with Assistive Technology
Header cell no response required
Header cell no response required
11.5.1 Closed Functionality
Header cell no response required
Header cell no response required
11.5.2 Accessibility Services
Header cell no response required
Header cell no response required
11.5.2.1 Platform Accessibility Service Support for Software Providing
a User Interface
See 11.5.2.5 to 11.5.2.17
See information from 11.5.2.5 to 11.5.2.17
11.5.2.2 Platform Accessibility Service Support for Assistive Technologies
See 11.5.2.5 to 11.5.2.17
See information from 11.5.2.5 to 11.5.2.17
11.5.2.3 Use of Accessibility Services
See 11.5.2.5 to 11.5.2.17
See information from 11.5.2.5 to 11.5.2.17
11.5.2.4 Assistive Technology
Not Applicable
11.5.2.5 Object Information
Not Applicable
1.5.2.6 Row, Column and Headings
Not Applicable
11.5.2.7 Values
Not Applicable
11.5.2.8 Label Relationships
Not Applicable
11.5.2.9 Parent-Child Relationships
Not Applicable
11.5.2.10 Text
Not Applicable
11.5.2.11 List of Available Actions
Not Applicable
11.5.2.12 Performing Available Actions
Not Applicable
11.5.2.13 Tracking Focus and Selection Attributes
Not Applicable
11.5.2.14 Modifying Focus and Selection Attributes
Not Applicable
11.5.2.15 Notification of Changes
Not Applicable
11.5.2.16 Changes of States and Properties
Not Applicable
11.5.2.17 Changes of Values and Text
Not Applicable
11.6 Documentation of Accessibility Usage
Header cell no response required
Header cell no response required
11.6.1 User Control of Accessibility Features
Not Applicable
11.6.2 No Disruption of Accessibility Features
Not Applicable
11.7 User Preferences
Not Applicable
11.8 Development Tools
Header cell no response required
Header cell no response required
11.8.1 Content Technology
Header cell no response required
Header cell no response required
11.8.2 Accessible Content Creation
See WCAG 2.2 Section
(If the software is not a development tool, enter “Not applicable”)
See information in WCAG 2.2 Section
11.8.3 Preservation of Accessibility Information in Transformations
Not Applicable
11.8.4 Repair Suggestions
Not Applicable
11.8.5 Templates
Not Applicable
Chapter 12: Documentation and Support Services
Criteria
Conformance Levels
Remarks
12.1 Product Documentation
Header cell no response required
Header cell no response required
12.1.1 Accessibility and Compatibility Features
Not Applicable
12.1.2 Accessible Documentation
See WCAG 2.2 Section
See information in WCAG 2.2 Section
12.2 Support Services
Header cell no response required
Header cell no response required
12.2.2 Information on accessibility and compatibility features
Not Applicable
12.2.3 Effective communication
Not Applicable
12.2.4 Accessible documentation
See WCAG 2.2 section
See information in WCAG 2.2 section
Chapter 13: ICT that provides relay or emergency service access
Criteria
Conformance Levels
Notes
13.1 Relay services requirements
Header cell no response required
Header cell no response required
13.1.2 Text relay services
Not Applicable
13.1.3 Sign relay services
Not Applicable
13.1.4 Lip-reading relay services
Not Applicable
13.1.5 Captioned telephony services
Not Applicable
13.1.6 Speech-to-speech relay services
Not Applicable
13.2 Access to relay services
Not Applicable
13.3 Access to emergency services
Not Applicable
WEB Accessibility
| Criteria | Conformance Levels | Remarks |
|---|---|---|
| 8.1.1 General requirements | Header cell no response required | Header cell no response required |
| 8.1.2 Standard connections | Not applicable | |
| 8.1.3 Color | Not applicable | |
| 8.2 Hardware products with voice output | Header cell no response required | Header cell no response required |
| 8.2.1.1 Voice volume range | Not applicable | |
| 8.2.1.2 Incremental volume control | Not applicable | |
| 8.2.2.1 Fixed line devices | Not applicable | |
| 8.2.2.2 Wireless communication systems | Not applicable | |
| 8.3 Fixed ICT | Header cell no response required | Header cell no response required |
| 8.3.2.1 Unobstructed forward approach-high | Not applicable | |
| 8.3.2.2 Unobstructed forward approach-low | Not applicable | |
| 8.3.2.3.1 Clear floor space | Not applicable | |
| 8.3.2.3.2 Obstructed forward approach (< 510 mm) | Not applicable | |
| 8.3.2.3.3 Obstructed forward approach (< 635 mm) | Not applicable | |
| 8.3.2.4 Width of knee and toe space | Not applicable | |
| 8.3.2.5 Toe space | Not applicable | |
| 8.3.2.6 Knee space | Not applicable | |
| 8.3.3.1 Unobstructed side approach-high | Not applicable | |
| 8.3.3.2 Unobstructed side approach-low | Not applicable | |
| 8.3.3.3.1 Obstructed side approach (< 255 mm) | Not applicable | |
| 8.3.3.3.2 Obstructed side approach (< 610 mm) | Not applicable | |
| 8.3.4.1 Change in level | Not applicable | |
| 8.3.4.2 Clear floor or ground space | Not applicable | |
| 8.3.4.3.2 Forward reach | Not applicable | |
| 8.3.4.3.3 Side reach | Not applicable | |
| 8.3.5 Visibility | Not applicable | |
| 8.3.6 Installation instructions | Not applicable | |
| 8.4 Mechanically operable parts | Header cell no response required | Header cell no response required |
| 8.4.1 Numeric keys | Not applicable | |
| 8.4.2.1 Operating methods of mechanical parts | Not applicable | |
| 8.4.2.2 Operating force of mechanical parts | Not applicable | |
| 8.4.3 Keys, tickets and fare cards | Not applicable | |
| 8.5 Tactile indication of voice mode | Not applicable |
Corresponding to WCAG 2.2 Level A
Criteria
Compliance levels
Notes
1.1.1 Non-text content
Partially supported
Non-text content shown to the user is present and does not have an equivalent text alternative.
1.2.1 Audio-only and Video-only (Prerecorded)
Supported
1.2.2 Captions (Prerecorded)
Supported
1.2.3 Audio Description or Media Alternative (Prerecorded)
Supported
1.3.1 Info and Relationships
Partially supported
In some cases, information, structure or relationships conveyed by page presentation cannot be programmatically determined (or are not available via text);
1.3.2 Meaningful Sequence
Supported
1.3.3 Sensory Characteristics
Supported
1.4.1 Use of Color
Supported
1.4.2 Audio Control
Supported
2.1.1 Keyboard
Partially supported
Some functions cannot be used via keyboard (or similar input interface);
2.1.2 No Keyboard Trap
Supported
2.1.4 Character Key Shortcuts
Supported
2.2.1 Timing Adjustable
Supported
2.2.2 Pause, Stop, Hide
Supported
2.3.1 Three Flashes or Below Threshold
Supported
2.4.1 Bypass Blocks
Supported
2.4.2 Page Titled
Supported
2.4.3 Focus Order
Partially supported
In some sections that can be navigated sequentially and where the navigation sequence affects their meaning and functionality, some objects that could receive focus do not receive it in an order that maintains their meaning and operability;
2.4.4 Link Purpose (In Context)
Partially supported
The purpose of some links cannot be determined from the link text or from the link text together with adjacent content;
2.5.1 Pointer Gestures
Supported
2.5.2 Pointer Cancellation
Supported
2.5.3 Label in Name
Supported
2.5.4 Motion Actuation
Supported
3.1.1 Language of Page
Supported
3.2.1 On Focus
Supported
3.2.2 On Input
Supported
3.2.6 Consistent Help
Supported
3.3.1 Error Identification
Supported
3.3.2 Labels or Instructions
Partially supported
In some cases, labels or instructions are not provided when the content requires user input;
3.3.7 Redundant Entry
Supported
4.1.1 Parsing
Supported
4.1.2 Name, Role, Value
Partially supported
In some cases, user interface components (including: form elements, links and script-generated components...), name, role, states, properties and values are incorrect or not set, or the user and their assistive technologies are not notified when they change;
Corresponds to WCAG 2.2 Level AA
Criteria
Conformance Levels
Notes
1.2.5 Audio Description (Prerecorded)
Supported
1.3.4 Orientation
Supported
1.3.5 Identify Input Purpose
Supported
1.4.3 Contrast (Minimum)
Partially Supported
The visual presentation of text and images of text does not always have the required minimum contrast ratio, with the exception of cases provided by regulations (e.g. logos);
1.4.4 Resize Text
Partially Supported
Some text, with the exception of captions and images of text, cannot be resized up to 200 percent without the use of assistive technologies and without losing content or functionality;
1.4.5 Images of Text
Supported
1.4.10 Reflow
Partially Supported
Content that does not require a two-dimensional layout (such as data tables or maps) does not reflow when the displayed size changes from the user agent;
1.4.11 Non-text Contrast
Supported
1.4.12 Text Spacing
Supported
1.4.13 Content on Hover or Focus
Partially Supported
In some cases, when hover or keyboard focus makes content visible and hidden, there is no mechanism to dismiss the additional content without moving the mouse pointer or keyboard focus, the pointer cannot be moved over additional content without it disappearing, or the additional content does not remain visible until the hover or focus event is removed, the user dismisses it, or its information is no longer valid, with some exceptions;
2.4.5 Multiple Ways
Supported
2.4.6 Headings and Labels
Partially Supported
Headings and/or labels do not sufficiently clarify content or functionality;
2.4.7 Focus Visible
Partially Supported
On some interactive elements, the focus indicator is not visible;
2.4.11 Focus Not Obscured (Minimum)
Supported
2.5.7 Dragging Movements
Supported
2.5.8 Target Size (Minimum)
Supported
3.1.2 Language of Parts
Supported
3.2.3 Consistent Navigation
Supported
3.2.4 Consistent Identification
Supported
3.3.3 Error Suggestion
Supported
3.3.4 Error Prevention (Legal, Financial, Data)
Supported
3.3.8 Accessible Authentication (Minimum)
Supported
4.1.3 Status Messages
Partially Supported
In some cases, status messages are not presented to the user in a way that assistive technologies can interpret them without having to move the focus;
Chapter 10: Non-Web Documents
Criteria
Conformance Levels
Notes
10.0 General (Informative)
Header cell no response required
Header cell no response required
From 10.1.1.1 to 10.4.1.3
See WCAG 2.2 section
See information in WCAG 2.2 section
10.5 Captions Positioning
Not applicable
10.6 Audio Description Timing
Not applicable
Chapter 11: Software
Criteria
Conformance Levels
Notes
11.0 General (Informative)
Header cell no response required
Header cell no response required
From 11.1.1.1 to 11.4.1.3
See WCAG 2.2 Section
See information in WCAG 2.2 Section
11.5 Interoperability with Assistive Technology
Header cell no response required
Header cell no response required
11.5.1 Closed Functionality
Header cell no response required
Header cell no response required
11.5.2 Accessibility Services
Header cell no response required
Header cell no response required
11.5.2.1 Platform Accessibility Service Support for Software Providing
a User Interface
See 11.5.2.5 to 11.5.2.17
See information from 11.5.2.5 to 11.5.2.17
11.5.2.2 Platform Accessibility Service Support for Assistive Technologies
See 11.5.2.5 to 11.5.2.17
See information from 11.5.2.5 to 11.5.2.17
11.5.2.3 Use of Accessibility Services
See 11.5.2.5 to 11.5.2.17
See information from 11.5.2.5 to 11.5.2.17
11.5.2.4 Assistive Technology
Not Applicable
11.5.2.5 Object Information
Not Applicable
1.5.2.6 Row, Column and Headings
Not Applicable
11.5.2.7 Values
Not Applicable
11.5.2.8 Label Relationships
Not Applicable
11.5.2.9 Parent-Child Relationships
Not Applicable
11.5.2.10 Text
Not Applicable
11.5.2.11 List of Available Actions
Not Applicable
11.5.2.12 Performing Available Actions
Not Applicable
11.5.2.13 Tracking Focus and Selection Attributes
Not Applicable
11.5.2.14 Modifying Focus and Selection Attributes
Not Applicable
11.5.2.15 Notification of Changes
Not Applicable
11.5.2.16 Changes of States and Properties
Not Applicable
11.5.2.17 Changes of Values and Text
Not Applicable
11.6 Documentation of Accessibility Usage
Header cell no response required
Header cell no response required
11.6.1 User Control of Accessibility Features
Not Applicable
11.6.2 No Disruption of Accessibility Features
Not Applicable
11.7 User Preferences
Not Applicable
11.8 Development Tools
Header cell no response required
Header cell no response required
11.8.1 Content Technology
Header cell no response required
Header cell no response required
11.8.2 Accessible Content Creation
See WCAG 2.2 Section
(If the software is not a development tool, enter “Not applicable”)
See information in WCAG 2.2 Section
11.8.3 Preservation of Accessibility Information in Transformations
Not Applicable
11.8.4 Repair Suggestions
Not Applicable
11.8.5 Templates
Not Applicable
Chapter 12: Documentation and Support Services
Criteria
Conformance Levels
Remarks
12.1 Product Documentation
Header cell no response required
Header cell no response required
12.1.1 Accessibility and Compatibility Features
Not Applicable
12.1.2 Accessible Documentation
See WCAG 2.2 Section
See information in WCAG 2.2 Section
12.2 Support Services
Header cell no response required
Header cell no response required
12.2.2 Information on accessibility and compatibility features
Not Applicable
12.2.3 Effective communication
Not Applicable
12.2.4 Accessible documentation
See WCAG 2.2 section
See information in WCAG 2.2 section
Chapter 13: ICT that provides relay or emergency service access
Criteria
Conformance Levels
Notes
13.1 Relay services requirements
Header cell no response required
Header cell no response required
13.1.2 Text relay services
Not Applicable
13.1.3 Sign relay services
Not Applicable
13.1.4 Lip-reading relay services
Not Applicable
13.1.5 Captioned telephony services
Not Applicable
13.1.6 Speech-to-speech relay services
Not Applicable
13.2 Access to relay services
Not Applicable
13.3 Access to emergency services
Not Applicable
WEB Accessibility
| Criteria | Compliance levels | Notes |
|---|---|---|
| 1.1.1 Non-text content | Partially supported | Non-text content shown to the user is present and does not have an equivalent text alternative. |
| 1.2.1 Audio-only and Video-only (Prerecorded) | Supported | |
| 1.2.2 Captions (Prerecorded) | Supported | |
| 1.2.3 Audio Description or Media Alternative (Prerecorded) | Supported | |
| 1.3.1 Info and Relationships | Partially supported | In some cases, information, structure or relationships conveyed by page presentation cannot be programmatically determined (or are not available via text); |
| 1.3.2 Meaningful Sequence | Supported | |
| 1.3.3 Sensory Characteristics | Supported | |
| 1.4.1 Use of Color | Supported | |
| 1.4.2 Audio Control | Supported | |
| 2.1.1 Keyboard | Partially supported | Some functions cannot be used via keyboard (or similar input interface); |
| 2.1.2 No Keyboard Trap | Supported | |
| 2.1.4 Character Key Shortcuts | Supported | |
| 2.2.1 Timing Adjustable | Supported | |
| 2.2.2 Pause, Stop, Hide | Supported | |
| 2.3.1 Three Flashes or Below Threshold | Supported | |
| 2.4.1 Bypass Blocks | Supported | |
| 2.4.2 Page Titled | Supported | |
| 2.4.3 Focus Order | Partially supported | In some sections that can be navigated sequentially and where the navigation sequence affects their meaning and functionality, some objects that could receive focus do not receive it in an order that maintains their meaning and operability; |
| 2.4.4 Link Purpose (In Context) | Partially supported | The purpose of some links cannot be determined from the link text or from the link text together with adjacent content; |
| 2.5.1 Pointer Gestures | Supported | |
| 2.5.2 Pointer Cancellation | Supported | |
| 2.5.3 Label in Name | Supported | |
| 2.5.4 Motion Actuation | Supported | |
| 3.1.1 Language of Page | Supported | |
| 3.2.1 On Focus | Supported | |
| 3.2.2 On Input | Supported | |
| 3.2.6 Consistent Help | Supported | |
| 3.3.1 Error Identification | Supported | |
| 3.3.2 Labels or Instructions | Partially supported | In some cases, labels or instructions are not provided when the content requires user input; |
| 3.3.7 Redundant Entry | Supported | |
| 4.1.1 Parsing | Supported | |
| 4.1.2 Name, Role, Value | Partially supported | In some cases, user interface components (including: form elements, links and script-generated components...), name, role, states, properties and values are incorrect or not set, or the user and their assistive technologies are not notified when they change; |
| Criteria | Conformance Levels | Notes |
|---|---|---|
| 1.2.5 Audio Description (Prerecorded) | Supported | |
| 1.3.4 Orientation | Supported | |
| 1.3.5 Identify Input Purpose | Supported | |
| 1.4.3 Contrast (Minimum) | Partially Supported | The visual presentation of text and images of text does not always have the required minimum contrast ratio, with the exception of cases provided by regulations (e.g. logos); |
| 1.4.4 Resize Text | Partially Supported | Some text, with the exception of captions and images of text, cannot be resized up to 200 percent without the use of assistive technologies and without losing content or functionality; |
| 1.4.5 Images of Text | Supported | |
| 1.4.10 Reflow | Partially Supported | Content that does not require a two-dimensional layout (such as data tables or maps) does not reflow when the displayed size changes from the user agent; |
| 1.4.11 Non-text Contrast | Supported | |
| 1.4.12 Text Spacing | Supported | |
| 1.4.13 Content on Hover or Focus | Partially Supported | In some cases, when hover or keyboard focus makes content visible and hidden, there is no mechanism to dismiss the additional content without moving the mouse pointer or keyboard focus, the pointer cannot be moved over additional content without it disappearing, or the additional content does not remain visible until the hover or focus event is removed, the user dismisses it, or its information is no longer valid, with some exceptions; |
| 2.4.5 Multiple Ways | Supported | |
| 2.4.6 Headings and Labels | Partially Supported | Headings and/or labels do not sufficiently clarify content or functionality; |
| 2.4.7 Focus Visible | Partially Supported | On some interactive elements, the focus indicator is not visible; |
| 2.4.11 Focus Not Obscured (Minimum) | Supported | |
| 2.5.7 Dragging Movements | Supported | |
| 2.5.8 Target Size (Minimum) | Supported | |
| 3.1.2 Language of Parts | Supported | |
| 3.2.3 Consistent Navigation | Supported | |
| 3.2.4 Consistent Identification | Supported | |
| 3.3.3 Error Suggestion | Supported | |
| 3.3.4 Error Prevention (Legal, Financial, Data) | Supported | |
| 3.3.8 Accessible Authentication (Minimum) | Supported | |
| 4.1.3 Status Messages | Partially Supported | In some cases, status messages are not presented to the user in a way that assistive technologies can interpret them without having to move the focus; |
Chapter 10: Non-Web Documents
Criteria
Conformance Levels
Notes
10.0 General (Informative)
Header cell no response required
Header cell no response required
From 10.1.1.1 to 10.4.1.3
See WCAG 2.2 section
See information in WCAG 2.2 section
10.5 Captions Positioning
Not applicable
10.6 Audio Description Timing
Not applicable
Chapter 11: Software
Criteria
Conformance Levels
Notes
11.0 General (Informative)
Header cell no response required
Header cell no response required
From 11.1.1.1 to 11.4.1.3
See WCAG 2.2 Section
See information in WCAG 2.2 Section
11.5 Interoperability with Assistive Technology
Header cell no response required
Header cell no response required
11.5.1 Closed Functionality
Header cell no response required
Header cell no response required
11.5.2 Accessibility Services
Header cell no response required
Header cell no response required
11.5.2.1 Platform Accessibility Service Support for Software Providing
a User Interface
See 11.5.2.5 to 11.5.2.17
See information from 11.5.2.5 to 11.5.2.17
11.5.2.2 Platform Accessibility Service Support for Assistive Technologies
See 11.5.2.5 to 11.5.2.17
See information from 11.5.2.5 to 11.5.2.17
11.5.2.3 Use of Accessibility Services
See 11.5.2.5 to 11.5.2.17
See information from 11.5.2.5 to 11.5.2.17
11.5.2.4 Assistive Technology
Not Applicable
11.5.2.5 Object Information
Not Applicable
1.5.2.6 Row, Column and Headings
Not Applicable
11.5.2.7 Values
Not Applicable
11.5.2.8 Label Relationships
Not Applicable
11.5.2.9 Parent-Child Relationships
Not Applicable
11.5.2.10 Text
Not Applicable
11.5.2.11 List of Available Actions
Not Applicable
11.5.2.12 Performing Available Actions
Not Applicable
11.5.2.13 Tracking Focus and Selection Attributes
Not Applicable
11.5.2.14 Modifying Focus and Selection Attributes
Not Applicable
11.5.2.15 Notification of Changes
Not Applicable
11.5.2.16 Changes of States and Properties
Not Applicable
11.5.2.17 Changes of Values and Text
Not Applicable
11.6 Documentation of Accessibility Usage
Header cell no response required
Header cell no response required
11.6.1 User Control of Accessibility Features
Not Applicable
11.6.2 No Disruption of Accessibility Features
Not Applicable
11.7 User Preferences
Not Applicable
11.8 Development Tools
Header cell no response required
Header cell no response required
11.8.1 Content Technology
Header cell no response required
Header cell no response required
11.8.2 Accessible Content Creation
See WCAG 2.2 Section
(If the software is not a development tool, enter “Not applicable”)
See information in WCAG 2.2 Section
11.8.3 Preservation of Accessibility Information in Transformations
Not Applicable
11.8.4 Repair Suggestions
Not Applicable
11.8.5 Templates
Not Applicable
Chapter 12: Documentation and Support Services
Criteria
Conformance Levels
Remarks
12.1 Product Documentation
Header cell no response required
Header cell no response required
12.1.1 Accessibility and Compatibility Features
Not Applicable
12.1.2 Accessible Documentation
See WCAG 2.2 Section
See information in WCAG 2.2 Section
12.2 Support Services
Header cell no response required
Header cell no response required
12.2.2 Information on accessibility and compatibility features
Not Applicable
12.2.3 Effective communication
Not Applicable
12.2.4 Accessible documentation
See WCAG 2.2 section
See information in WCAG 2.2 section
Chapter 13: ICT that provides relay or emergency service access
Criteria
Conformance Levels
Notes
13.1 Relay services requirements
Header cell no response required
Header cell no response required
13.1.2 Text relay services
Not Applicable
13.1.3 Sign relay services
Not Applicable
13.1.4 Lip-reading relay services
Not Applicable
13.1.5 Captioned telephony services
Not Applicable
13.1.6 Speech-to-speech relay services
Not Applicable
13.2 Access to relay services
Not Applicable
13.3 Access to emergency services
Not Applicable
WEB Accessibility
| Criteria | Conformance Levels | Notes |
|---|---|---|
| 10.0 General (Informative) | Header cell no response required | Header cell no response required |
| From 10.1.1.1 to 10.4.1.3 | See WCAG 2.2 section | See information in WCAG 2.2 section |
| 10.5 Captions Positioning | Not applicable | |
| 10.6 Audio Description Timing | Not applicable |
| Criteria | Conformance Levels | Notes |
|---|---|---|
| 11.0 General (Informative) | Header cell no response required | Header cell no response required |
| From 11.1.1.1 to 11.4.1.3 | See WCAG 2.2 Section | See information in WCAG 2.2 Section |
| 11.5 Interoperability with Assistive Technology | Header cell no response required | Header cell no response required |
| 11.5.1 Closed Functionality | Header cell no response required | Header cell no response required |
| 11.5.2 Accessibility Services | Header cell no response required | Header cell no response required |
| 11.5.2.1 Platform Accessibility Service Support for Software Providing a User Interface |
See 11.5.2.5 to 11.5.2.17 | See information from 11.5.2.5 to 11.5.2.17 |
| 11.5.2.2 Platform Accessibility Service Support for Assistive Technologies | See 11.5.2.5 to 11.5.2.17 | See information from 11.5.2.5 to 11.5.2.17 |
| 11.5.2.3 Use of Accessibility Services | See 11.5.2.5 to 11.5.2.17 | See information from 11.5.2.5 to 11.5.2.17 |
| 11.5.2.4 Assistive Technology | Not Applicable | |
| 11.5.2.5 Object Information | Not Applicable | |
| 1.5.2.6 Row, Column and Headings | Not Applicable | |
| 11.5.2.7 Values | Not Applicable | |
| 11.5.2.8 Label Relationships | Not Applicable | |
| 11.5.2.9 Parent-Child Relationships | Not Applicable | |
| 11.5.2.10 Text | Not Applicable | |
| 11.5.2.11 List of Available Actions | Not Applicable | |
| 11.5.2.12 Performing Available Actions | Not Applicable | |
| 11.5.2.13 Tracking Focus and Selection Attributes | Not Applicable | |
| 11.5.2.14 Modifying Focus and Selection Attributes | Not Applicable | |
| 11.5.2.15 Notification of Changes | Not Applicable | |
| 11.5.2.16 Changes of States and Properties | Not Applicable | |
| 11.5.2.17 Changes of Values and Text | Not Applicable | |
| 11.6 Documentation of Accessibility Usage | Header cell no response required | Header cell no response required |
| 11.6.1 User Control of Accessibility Features | Not Applicable | |
| 11.6.2 No Disruption of Accessibility Features | Not Applicable | |
| 11.7 User Preferences | Not Applicable | |
| 11.8 Development Tools | Header cell no response required | Header cell no response required |
| 11.8.1 Content Technology | Header cell no response required | Header cell no response required |
| 11.8.2 Accessible Content Creation | See WCAG 2.2 Section (If the software is not a development tool, enter “Not applicable”) |
See information in WCAG 2.2 Section |
| 11.8.3 Preservation of Accessibility Information in Transformations | Not Applicable | |
| 11.8.4 Repair Suggestions | Not Applicable | |
| 11.8.5 Templates | Not Applicable |
Chapter 12: Documentation and Support Services
Criteria
Conformance Levels
Remarks
12.1 Product Documentation
Header cell no response required
Header cell no response required
12.1.1 Accessibility and Compatibility Features
Not Applicable
12.1.2 Accessible Documentation
See WCAG 2.2 Section
See information in WCAG 2.2 Section
12.2 Support Services
Header cell no response required
Header cell no response required
12.2.2 Information on accessibility and compatibility features
Not Applicable
12.2.3 Effective communication
Not Applicable
12.2.4 Accessible documentation
See WCAG 2.2 section
See information in WCAG 2.2 section
Chapter 13: ICT that provides relay or emergency service access
Criteria
Conformance Levels
Notes
13.1 Relay services requirements
Header cell no response required
Header cell no response required
13.1.2 Text relay services
Not Applicable
13.1.3 Sign relay services
Not Applicable
13.1.4 Lip-reading relay services
Not Applicable
13.1.5 Captioned telephony services
Not Applicable
13.1.6 Speech-to-speech relay services
Not Applicable
13.2 Access to relay services
Not Applicable
13.3 Access to emergency services
Not Applicable
WEB Accessibility
| Criteria | Conformance Levels | Remarks |
|---|---|---|
| 12.1 Product Documentation | Header cell no response required | Header cell no response required |
| 12.1.1 Accessibility and Compatibility Features | Not Applicable | |
| 12.1.2 Accessible Documentation | See WCAG 2.2 Section | See information in WCAG 2.2 Section |
| 12.2 Support Services | Header cell no response required | Header cell no response required |
| 12.2.2 Information on accessibility and compatibility features | Not Applicable | |
| 12.2.3 Effective communication | Not Applicable | |
| 12.2.4 Accessible documentation | See WCAG 2.2 section | See information in WCAG 2.2 section |
| Criteria | Conformance Levels | Notes |
|---|---|---|
| 13.1 Relay services requirements | Header cell no response required | Header cell no response required |
| 13.1.2 Text relay services | Not Applicable | |
| 13.1.3 Sign relay services | Not Applicable | |
| 13.1.4 Lip-reading relay services | Not Applicable | |
| 13.1.5 Captioned telephony services | Not Applicable | |
| 13.1.6 Speech-to-speech relay services | Not Applicable | |
| 13.2 Access to relay services | Not Applicable | |
| 13.3 Access to emergency services | Not Applicable |
WEB Accessibility
Disability is defined as: any limitation of activity or restriction of participation in society, experienced by a person as a result of a substantial, lasting or definitive alteration of one or more physical, sensory, mental, cognitive or psychic functions, of a multiple disability or of an invalidating health condition.
Web accessibility consists of making public online communication services accessible to people with disabilities and is based on four fundamental principles:
Perceivable: information and user interface components must be presented to the user in a way that they can perceive them. For example, by providing text alternatives for all non-text content that can then be presented in other forms according to the user's needs: large print, braille, speech, symbols or simpler language.
Operable: user interface components and navigation must be operable. For example, by making all functionality available via keyboard.
Understandable: information and the operation of the user interface must be understandable. Text content must be readable and navigation must be consistent.
Robust: content must be robust enough that it can be interpreted reliably by a wide range of user agents, including assistive technologies.
Test Environments
Operating Systems
- Apple Mac OS X (latest version)
- Microsoft Windows (latest version)
- Apple iOS (latest version)
- Google Android (latest version)
- Apple Mac OS X (latest version)
- Microsoft Windows (latest version)
- Apple iOS (latest version)
- Google Android (latest version)
We did not use Linux as it is currently not very common among users with disabilities.
Browsers and user software
In the latest versions available on different operating systems:
- Google Chrome
- Windows Edge
- Safari
- Adobe Acrobat Reader / Preview on Mac (for PDF only)
Screen readers and assistive technologies
To obtain the most standard evaluation possible, we test everything with the default configuration of assistive technologies.
To make the evaluation more realistic, we also test:
- Graphical adaptations present in the different systems (colors, contrasts, subtitles, etc.)
- Mouse emulations, magnifiers and on-screen keyboards or advanced keyboard settings, also from different systems
- VoiceOver – only on Apple systems
- TalkBack – only on Android
- NVDA (latest version) and Freedom Scientific JAWS (penultimate version) – only on PC systems
Methodology
Objective manual and semi-automatic verification methodology
We analyze content with various automatic and semi-automatic systems and compare the results between tools to obtain the most complete and objective verification possible. The reference standard, unless specifically requested, is always the latest available (WCAG 2.2), to ensure compliance in all countries from which the touchpoint (website, app, etc.) can be accessed.
Our verification is therefore compliant with WCAG 2.2 Level AA and the requirements of the UNI EN 301549 Guidelines or their adaptation in the French RGAA. Each tool produces results that are then analyzed by our experts: it is therefore possible that not all tool results appear, as they are judged to be false negatives.
Automatic tools for syntax checking
- W3C Markup Validation Service : Used with generated code, as it is the official tool for checking HTML, XHTML, MathHTML, etc.
- W3C CSS Validation service : Although the correctness of CSS does not directly affect accessibility, it could affect some aspects related to it if it is not interpreted correctly due to errors. Verification is therefore appropriate and is carried out with the W3C CSS Validation Service.
- PAC PDF checker
Automatic and semi-automatic tools for color verification
- Color Contrast Analyser (CCA) : Used precisely on doubtful contrasts.
- WCAG Color contrast checker : Used as a first check to verify the color contrasts used in the CSS of the pages.
- Text on background image a11y check : Used to verify cases where text should overlap images.
- Color contrast accessibility evaluator : Used as an additional check for some online pages.
Automatic and semi-automatic tools for accessibility checking
- Color Contrast Analyser (CCA) : Used precisely on doubtful contrasts.
- WCAG Color contrast checker : Used as a first check to verify the color contrasts used in the CSS of the pages.
- Text on background image a11y check : Used to verify cases where text should overlap images.
- Color contrast accessibility evaluator : Used as an additional check for some online pages.
Automatic and semi-automatic tools for accessibility checking
Some online validators used as a sample on the pages:
- Accescan
- Wave
And other tools:
- Web developer toolbar: Used to support manual verification. It allows identifying images without alternative text, fields without labels, etc.
- AXE and Lighthouse for Chrome: Provide precise indications on accessibility defects in HTML code, but also on WAI-ARIA attributes, which are fundamental for web applications and interactive components.
Terminology
The terms used in the Conformance Level information are defined as follows:
Supported: The product's functionality has at least one method that meets the criterion without known defects or meets it with equivalent facilitation.
Partially Supported: Some product functions do not meet the criterion.
Not Supported: Most product functions do not meet the criterion.
Not Applicable: The criterion is not relevant to the product.
Not Evaluated: The product has not been evaluated against the criterion. This can only be used for AAA-level WCAG criteria.
Not Evaluated: The product has not been evaluated against the criterion. This can only be used for AAA-level WCAG criteria.
